citadel-7

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Privacy Policy for Citadel 7:

Chakor Ventures Private Limited (“we”, “us”, “our”, “Chakor Ventures”) owns and operates the Citadel-7.com website and landing pages. This Privacy Policy governs how we collect, use, disclose, and protect your personal data when you interact with Citadel-7.com, including through our advertising campaigns (Facebook, Google, LinkedIn, etc.) and lead generation forms.

By using Citadel-7.com, submitting any form, or interacting with our advertising, you consent to the collection and use of your data as described in this Policy.

1. Scope & Consent

  • This policy applies only to our online activities (the Citadel-7 website, landing pages, and related digital advertising) and the information collected therein.
  • It does not apply to offline data collection or via channels outside this digital domain.
  • By using our website or submitting your information, you indicate your consent to this Privacy Policy and its terms (similar to Chakor’s “By using our Website, you hereby consent …” clause in their policy). Chakor Ventures

2. Information We Collect

We collect information that you voluntarily provide as well as information collected automatically through your interactions with our ads and website.

2.1 Information You Voluntarily Provide

When you fill out a lead or contact form on Citadel-7.com, we may ask for:

  • Your full name
  • Email address
  • Phone number
  • City, country, or location (if applicable)
  • Any other optional fields (e.g. message, budget, interest, comments)

If you contact us via email, chat, or form, we also collect what you send (name, message, attachments, etc.).

2.2 Automatically Collected / Technical Data

When you visit the website or click our advertisements, we (or our systems) may collect:

  • IP address
  • Browser type, version, and settings
  • Operating system and device type (mobile, tablet, desktop)
  • Referring / exit URLs
  • Pages viewed on the site, time spent, click paths, interactions
  • Date/time stamps
  • Ad campaign identifiers (e.g. UTM parameters, click IDs)
  • Cookies, pixels, web beacons, JavaScript tracking

We use such data to understand usage patterns, optimize ad targeting, and measure campaign performance.

3. How We Use Your Information

We use your data for purposes including, but not limited to:

  • Responding to your inquiries, follow-up communications, and lead handling
  • Providing you with requested information, brochures, or offers
  • Sending you promotional or marketing messages (if you have opted in)
  • Personalizing your experience on our web pages
  • Monitoring, analyzing, and optimizing ad performance and landing page conversion
  • Attribution of leads to specific ad channels or campaigns
  • Fraud detection, risk management, and ensuring integrity of lead data
  • Complying with legal obligations and enforcing our terms
  • Internal record keeping and business operations

We rely on legitimate interest (for marketing & optimization), consent (for marketing communication), and legal compliance as legal bases for processing.

4. Cookies & Tracking Technologies

We (or our systems) employ cookies, pixels, JavaScript tags, analytic scripts, and other tracking tools. These help us:

  • Recognize you as a returning visitor
  • Track how you arrived (ad source, campaign)
  • Attribute your lead submission to a campaign
  • Monitor performance and detect invalid or duplicate traffic

You may disable or block cookies in your browser, but doing so may impair certain functionalities or tracking needed for conversion and optimization.

5. Disclosure & Sharing of Information

We do not sell your personal data to third parties. However, under limited circumstances, we may share information as follows:

  • With Chakor Ventures subsidiaries or affiliates
  • With service providers (contractors, vendors) who assist in ad campaigns, analytics, email communication, CRM, etc., under strict confidentiality
  • In case of a corporate change (merger, acquisition, restructuring)
  • When required by law, court orders, or government requests
  • To enforce our terms, protect rights or safety of Chakor Ventures, users, or others

Any third party receiving data from us is only allowed to use it for permitted purposes and under confidentiality obligations.

6. Data Retention

We retain your personal data only for as long as necessary for the purposes described, or as required by applicable laws. After that, we either securely delete or anonymize it.

Aggregated, non-identifiable data (e.g. analytics) may be retained indefinitely for business purposes.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, or destruction. However, no system is entirely foolproof, so we cannot guarantee absolute security.

8. Your Data Rights

You may have certain rights depending on your jurisdiction (e.g. under data protection laws). These may include:

  • The right to access your personal data
  • The right to rectify or correct inaccurate/incomplete data
  • The right to erase or delete your personal data
  • The right to restrict or object to certain processing
  • The right to data portability (receive your data in structured form)
  • The right to withdraw consent (for processing based on consent)
  • The right to lodge a complaint with relevant data protection authority

To exercise these rights, you can contact us using the contact details below.

9. Children’s Privacy

Our services are not intended for children under [13] (or applicable minimum age). We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us to have it removed.

10. Contact Information & Updates

If you have any queries, requests, or concerns about your data, you may contact:

Chakor Ventures (for Citadel-7 operations)
Email: info@chakorventures.com
Address: Sarran Plaza, Plot No 3, Street No 40, Commercial, F-10/4, Islamabad 44000, Pakista